FAQS
Frequently Asked Questions
When will my order ship?
We process all orders as quickly as possible. Please allow 3–5 business days for order processing before shipment. Estimated delivery times vary by location and are listed on individual product pages. If no timeframe is specified, please allow approximately 2–4 weeks for delivery.
Can I return my order? What if there’s an issue?
Your satisfaction is our priority. We offer a 100% money-back guarantee on all defective or damaged items. Returns are accepted within 30 days of the purchase date. After this window, we are unable to offer a refund, store credit, or exchange.
To initiate a return, please ship the item back at your own expense. Once we receive and inspect the returned product, a full refund will be issued to your original payment method. Please ensure your name and order number are clearly included inside the return parcel.
Please note: If your order is still in transit, you must wait for it to arrive before returning it. Refunds will be processed upon receipt of the returned item.
How long does shipping take?
Delivery timeframes vary depending on your location. Estimated shipping times are listed on each product page. If no estimate is provided, please allow approximately 2–4 weeks for your order to arrive.